This Privacy Policy explains how Work-Based Learning ("we," "us," or "our") collects, uses, and protects your personal information when you visit or use our website, tools, and services.
By accessing or using Work-Based Learning, you agree to the terms outlined in this policy.
1. Who We Are
Work-Based Learning is a workforce technology platform developed by GoSprout, headquartered at:400 NW 26th Street, Miami, FL 33127
đź“§ Contact: support@gosprout.app
2. What Information We Collect
We collect the following types of information:

a. Information You Provide
- Name, email address, organization, and role (e.g., employer, sponsor, educator, mentor)
- Program details submitted through our AI intake form
- Content uploaded during use (documents, feedback, learning data, etc.)

b. Information Collected Automatically
When you access our platform, we automatically collect data through:
- Cookies and Similar Technologies
- Google Analytics (used for site performance and user behavior tracking)
- Microsoft Clarity (used for session recordings and heatmaps)

This may include:
- IP address
- Browser and device type
- Pages visited
- Session duration
- Clicks, scrolls, and navigation behavior

3. Use of Cookies and Tracking Technologies
We use cookies and similar tools to:
- Improve website functionality and user experience
- Analyze platform usage
- Enable session replay and user insights through Microsoft Clarity
- Track page performance and engagement through Google Analytics

You can manage cookie preferences via your browser settings. By using our site, you consent to the use of these technologies.

4. How We Use Your Information

We use the information we collect to:

- Create and deliver your personalized GoSprout environment
- Support onboarding and compliance automation
- Analyze usage trends to improve our services
- Communicate with users about product updates or support requests
- Enforce platform policies and protect against misuse

5. Sharing and Disclosure

We do not sell or rent your personal data.

We may share your information with:

- Authorized third-party service providers (such as analytics or infrastructure platforms)
- Legal authorities, when required by law or to protect our rights
- Our affiliates or subsidiaries under confidentiality agreements

6. Data Storage and Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or alteration. All sensitive data is encrypted during transmission and stored securely.
7. Your Rights and Choices

Depending on your location, you may have rights to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Opt out of non-essential data collection
To request data access or deletion, contact support@gosprout.app.

8. Third-Party Links
Our site may link to external services or partners. We are not responsible for the content or privacy practices of those third-party websites.
9. Children’s Privacy
Our platform is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us to request deletion.
10. International Users
If you access Work-Based Learning from outside the United States, your data may be transferred to, stored in, or processed in the U.S., where data protection laws may differ.
11. Updates to This Privacy Policy
We may revise this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the platform indicates your acceptance of the updated policy.
12. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact: GoSprout
400 NW 26th Street, Miami, FL 33127